Frequently Asked Questions
Everything you need to know about our high-performance running gear.
How long will it take for my order to ship?
Orders typically process within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping times vary based on the destination.
What is your return policy for performance apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and underwear must be in their original sealed packaging.
How do I find the right size in Bandit gear?
Our apparel is designed for a performance fit. We recommend checking the specific size guide on each product page or sizing up if you prefer a more relaxed feel during your runs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my technical running fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking properties.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 30 minutes of placing your order and we will do our best to assist you.